Rodney Jones

Technology Advisor & AI-Native Product Builder

Self-Employed — Los Angeles, CA

• Apply 25+ years of enterprise technology leadership as a hands-on, AI-native product builder — shipping mobile apps, financial-analysis tools and e-commerce integrations as a solo developer using an AI-assisted development methodology.
• Advise organizations on AI-adoption strategy, cloud and infrastructure modernization, and digital transformation — translating emerging technology into board-ready roadmaps and measurable outcomes.

Head of Technology, Data & IT Operations

Sugar Bowl Ski Resort — Norden, CA

Comprehensive technology and operations leadership for an independent California ski resort

• Delivered a strategic IT assessment and transformation roadmap spanning core systems, vendor relationships, and operational processes.
• Conducted a comprehensive Village Services hospitality current-state assessment covering scale, critical risks and platform optimization, with a prioritized roadmap.
• Implemented an F&B digital guest experience centered on QR-code ordering.

SVP, Resort IT Operations & Engineering

Alterra Mountain Company — California

Principal technology advisor to resort Presidents — owning both technology vision and operational execution

• Directed the enterprise technology portfolio with a $27M+ operating budget and $10M+ annual capital program, setting architectural direction and strategic oversight for 170+ IT professionals across every business vertical.
• Defined and executed a multi-year technology roadmap — cloud migration, infrastructure modernization, application-portfolio rationalization, and digital commerce evolution across hospitality, retail, ticketing, F&B, events and activities.
• Championed a digital connectivity transformation integrating cellular, wireless and IoT — creating seamless guest experiences, real-time operational intelligence, and new revenue opportunities across all properties.
• Architected the enterprise cybersecurity strategy across hybrid cloud, co-location and on-premise environments — governance frameworks, incident response, and compliance programs protecting guest data and operational systems.

VP, IT Enterprise Operations & Engineering

Alterra Mountain Company — California

Scaled enterprise IT through a period of rapid organizational growth

• Engineered a managed-services-provider divestiture and transition to an internal shared-services architecture — saving $6M annually while improving service quality, accountability and response times through data-driven performance management.
• Designed and deployed the technology platform behind the IKON season pass — the second-largest global ski pass — optimizing digital commerce, guest access control and backend infrastructure for scale.
• Architected enterprise-wide PCI-compliant touchless payment infrastructure across all POS platforms in a phased two-year rollout, reducing risk exposure while improving the guest transaction experience.
• Implemented an ITIL-based service management and monitoring platform with operational metrics supporting a 22,000-person workforce.

VP, Information Technology & Business Solutions

Palisades Tahoe — Olympic Valley, CA

• Spearheaded a mobile-first digital transformation — evaluating and integrating technology partners to deliver guest-facing applications with measurable impact on engagement, satisfaction and incremental revenue.
• Directed cross-functional teams to select and deploy enterprise-class platforms including HRIS, ERP and business intelligence — reducing manual processes by 40% and enabling data-driven decision making.
• Drove continuous improvement in security architecture, system scalability and revenue-collection capability across the full business portfolio.

Director, Information Technology

Palisades Tahoe — Olympic Valley, CA

Turned an underperforming IT organization into a high-performance department, with direct impact on EBITDA

• Executed a complete technology-stack overhaul — network infrastructure, VMware virtualization, enterprise platforms (ERP, HCM, CRM, POS), RFID access management and e-commerce — achieving 99.9% uptime within six months.
• Developed and executed a 3-year IT strategic plan encompassing $7M+ in capital projects, application-portfolio realignment and operational budget optimization.

Cloud Architecture, Security & Infrastructure Consultant

Independent Consulting — California

• Architected a cloud-based SaaS healthcare platform on AWS — scalability, high availability, security, CI/CD automation, infrastructure-as-code, tiered storage and disaster recovery for a grant-funded startup.
• Led SOX compliance programs for S&P 500 energy and NASDAQ semiconductor companies, implementing ITIL/CoBIT practice for access management, change control, incident response and audit readiness.
• Designed a highly available virtualized call-center environment supporting 200+ agents, achieving six-month ROI through infrastructure modernization and application migration.

Associate Director, Management Consulting

Gartner, Inc. — Sacramento, CA

• Data-center strategy SME for eBay — short- and long-term operational strategy, financial models and capacity planning across global facilities and multiple business units.
• Led enterprise client engagements as a technical SME across information security, IT governance (ITIL/CoBIT/CMMI), compliance (SOX, NERC CIP) and web-portal strategy for Fortune 500 and government organizations.

Solution Architect & Technology Consultant

Independent Consulting — California

• Designed n-tiered internet content-filtering architectures across complex MPLS WANs — 300+ network segments, 90+ locations, 5,000+ users — for S&P 500 energy clients.
• Led an end-to-end MSSP implementation for 200+ network security devices — RFP, vendor evaluation, ROI/TCO modeling, contracting and deployment oversight — for a Department of Homeland Security classified company.

Director, IT & Infrastructure

eAssist Global Solutions — San Diego, CA

Early-stage SaaS CRM company

• Architected and operated three 24/7 co-location facilities running high-availability Microsoft and J2EE SaaS CRM platforms — chat, email and PBX/telephony (CTI) integrations for enterprise clients including Fiserv, British Telecom, ProFlowers and Cogeco, meeting strict client SLAs.
• Managed corporate IT infrastructure for 400+ users across international locations and led R&D on emerging technology and high-availability architecture with Cisco, EMC, NetApp, Oracle, IBM and Microsoft.
• Directed the corporate headquarters and primary data-center relocation — due diligence, vendor negotiation, technical design, migration planning and contractor management.

Manager, Application Development

Information Control, Inc. — San Diego, CA

• Engineered a web-based business-intelligence platform from a proprietary DoD healthcare mainframe system for Naval Medical Center San Diego — ETL pipelines, OLAP data warehousing and HIPAA-compliant security enabling operational cost analysis for senior military administrators.